Welcome to Randolph Health Deep River Physical Therapy in Ramseur
For many years, Randolph Health has provided high quality outpatient physical, occupational and speech therapy to the community. In 2010, Randolph Health Physical Therapy & Sports Medicine was the first external clinic to join the existing rehab services within the hospital system, bringing additional orthopedic physical therapy care. Then in 2012, Randolph Health Deep River Physical Therapy, with its four locations in Asheboro, Randleman, Ramseur and Eden, expanded our footprint for rehab care throughout Randolph County and beyond. Randolph Health Fitness Center entered the organization at that time with a focus on fitness and wellness. In addition, Randolph Health Athletic Training, also provided by Randolph Health Deep River Physical Therapy, began an outreach to Randolph County School systems for injury prevention and care. Sports Performance and Post Rehabilitation care programs have recently been developed by Randolph Health Athletic Training. In 2013, Asheboro Rehabilitation Center joined the team with their expertise in Industrial Rehabilitation and Pediatric services.
Our goal is in keeping with Randolph Health Medical Group’s mission to provide timely and convenient access to a broad range of quality medical services and, specifically in this case, rehabilitation services. Our desire is to serve the residents of Randolph County and surrounding areas with extraordinary specialized care.
Services We Provide
General Physical Therapy
Please call the office during our normal business hours to schedule your appointment. If you need an appointment on the same day, you must call ahead to schedule. If you are in need, you will be worked in between our scheduled patients. If you do not have an immediate need, you will be given an appointment to be seen by your physical therapist at a later time.
Please help us to direct our resources to patients who need our services by calling 24 hours in advance of your appointment to cancel or reschedule. If you fail to show for an appointment more than one time over a six-month period, your Randolph Health Medical Group account will be assessed a $25 charge. If you have another no-show you could receive a dismissal letter from the practice. Please make every effort to make your appointment or call us at least 24 hours in advance to cancel or reschedule your appointment with us.
For referrals or to schedule an appointment directly, please call our Outpatient Referral Call Center at 336-629-0894. OP Rehab Order Forms can be found on the Randolph Health Website at www.randolphhealth.org/outpatient-order-forms/ – Referral RX to be printed, completed and faxed to 336-824-8955.
We participate with all major insurance carriers.
"Direct Access" is available with most insurance carriers. North Carolina is considered a "Direct Access" state. This direct access to Physical Therapy care allows one to be evaluated and treated by a Physical Therapist without a Physician's referral. To ensure your personal coverage, please check with your specific insurance carrier concerning their requirements to initiate Physical Therapy treatment. Medicare and Medicaid are two carriers which do require a Physician Referral to allow covered benefits for Physical Therapy treatment.
Please contact Patient Accounts at 336-625-6072 to verify if the coverage is accepted.
Please bring your insurance card to your initial visit so we can verify we have the correct information to properly file your visit to the insurance company. Let the receptionist know if your insurance, address, telephone number, emergency contact or employer has changed.
Questions Concerning Your Bill or Insurance
Should you have questions concerning your bill or insurance, please contact our Billing and Insurance Department at 336-625-6072. A courteous Patient Accounts Representative will handle your call.
General Questions, Policies and Additional Information
If you have any questions regarding your health care or our practice, please call us at 336-824-8855.
About Our Practice
Mahesh Patel, PT
Nikki Avelino, PTA
Dana Kotlowski, PTA
Top National Rankings
Please complete applicable Patient Forms and bring them with you to your initial therapy appointment.
Acknowledgement of Receipt of Privacy Notice
Adult Patient Registration (Spanish)
Notice of Privacy Practices (Spanish)
Acknowledgement of Receipt of Privacy Notice (Spanish)
Local health care touches the lives of every one of us – from local doctors to athletic trainers on the school sidelines. Learn how it cares for the community here: https://localhealthcarematters.org/.
Address and Contact Information
701 Liberty Street
Ramseur, NC 27316
Monday and Wednesday 8am to 6pm
Tuesday and Thursday 8am to 5pm
Friday 8am to 2pm
Our Physical Therapists
Craig Ross, LPTA